You are responsible as manager, project manager or team manager? Part of your professional leadership competence is interfering in conflicts and handling them? You are annoyed by deficiencies of projects, lost orders or wasted production times due to internal conflicts? You would like to change all of that?
Target:
›Learn how Sino-German cooperation can be successful
›Find out about different ways of communication in order to avoid misunderstandings/conflicts
Main topics:
1.Conflict behavior in East and West in comparison – differences – innovation
Origins of Chinese and German conflict behavior
›Importance of conflicts in Germany
2.Handling of conflicts in the present
›Personal impact and behavior patterns
›Group-focused impact and behavior patterns
›Criticism and its effect in Europe and China
›Tips for handling German/Chinese conflict culture
3.Presentation of German and Chinese work in teams with leadership
›Handling of recognition and praise
›Delegating tasks
›Tips for handling German/Chinese employees
4.Success factors for preventing conflicts
›Language repertoire
›Trust vs. control
Fee
›The 60-minute webinar is free of charge.