Webinar Conflict Management

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You are responsible as manager, project manager or team manager? Part of your professional leadership competence is interfering in conflicts and handling them? You are annoyed by deficiencies of projects, lost orders or wasted production times due to internal conflicts? You would like to change all of that?

 

Target:

Learn how Sino-German cooperation can be successful
Find out about different ways of communication in order to avoid misunderstandings/conflicts

 

Main topics:

1.Conflict behavior in East and West in comparison – differences – innovation
Origins of Chinese and German conflict behavior
Importance of conflicts in Germany
2.Handling of conflicts in the present
Personal impact and behavior patterns
Group-focused impact and behavior patterns
Criticism and its effect in Europe and China
Tips for handling German/Chinese conflict culture
3.Presentation of German and Chinese work in teams with leadership
Handling of recognition and praise
Delegating tasks
Tips for handling German/Chinese employees
4.Success factors for preventing conflicts
Language repertoire
Trust vs. control

 

Fee

The 60-minute webinar is free of charge.  

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