Each person can be attributed a certain communication pattern, a social dialect. Some characteristics help identifying basic patterns. Each single dialect represents a defined type of communication which is characterised by certain types of behaviour.

By distinguishing 'action-oriented' and 'feeling-oriented' a four-part orientation grid for determining social dialects can be developed - based on the weak or strong distinctness of this behavioral dimension.

Get to know your own social dialect and your relation to other types of persons. Increase your own social acceptance by some simple principles described in this learning prompt and simplify yourself the contact with customers and business partners.

You will receive one learning prompt as a PDF-document.