Our needs analysis Sales and Service provides you with the possibility to analyse your requirement on trainings in your company for employees in Sales and Services. Prioritise your training needs and find out in what areas the demand for training programmes of your employees are the highest.

You will receive the product in an Excel chart.

Only available in German.

Accelerate your Sales Performance

The engine of every organization is their Sales Team. If your team is motivated, persistent and prepared, your sales go up automatically. To support you and your organization in accelerating your Sales Performance continuously in 2016, we offer you two Sales supports for free.

The learning prompts The Sales Pitch and Recognizing customer types - Social dialects will prepare your Sales Team well for their next need analysis, customer meeting, or Sales Pitch.

In addition, our Interactive Training Need Analysis Tool - Sales and Service assesses your Sales Team's strengths and weaknesses. It develops a clear picture regarding your Team's development fields and will help you defining its path to success and an outstanding Sales Performance.

If you are interested in exploring how MTI actually supports its international partners in accelerating their Sales Performance, please have a look at the Case Studies.

If you want to improve your Team's Sales Performance, you can contact us any time. We will answer your questions and develop a solution with you.

The download bundle contains three PDF files and one excel file.

MTI Checklist - bundle

Our Check Lists are providing you with the possibility to analyse your training needs for your company.

The participants of this questionnaire are asked to value different topics regarding the need and the importance. At the end of the check list you will receive an evaluation of the most important training topics.

Currently we are providing you with the following topics regarding training needs analysis:

› Management & Leadership
› Sales and Service
› Marketing
› Purchase

You will receive this product as an Microsoft Excel file.

TNA – Training Needs Analysis

A TNA is used to assess an organization‘s development / training needs. The root of the TNA is the gap analysis. This is an assessment of the gap between the knowledge, skills and attitudes that the people in the organization currently possess and the knowledge, skills and attitudes that they require to meet the organization‘s (strategic) objectives.

Agenda - guiding questions:

› What are your strategic aims in the next 3 to 5 years?
› Which target groups are relevant to achieve the strategic aims?
› What is the desired / required competency profile of the relevant target groups?
› What is the current competency profile of these target groups (gap analysis)?
› What has to be done with regard to personnel and organizational development?

Methodology:

› Facilitated workshop

Attendees:

› Relevant decision makers e.g. CFO, CEO, COO, HR director, Sales Director, after sales Director
› Number of attendees 4 to 12

Target of the workshop:

› By the end of the workshop, relevant target groups are created to achieve strategic aims.
› We attained a level of understanding on the desired state and performed a solid GAP analysis (based on current state).

Dates
No date available

Our needs analysis Marketing provides you with the possibility to analyse your requirement on trainings in your company for employees in the marketing department. Prioritise your training needs and find out in what areas the demand for training programmes of your employees are the highest.

You will receive the product in an Excel chart.

Our needs analysis Purchase provides you with the possibility to analyse your requirement on trainings in your company for employees in the purchase department. Prioritise your training needs and find out in what areas the demand for training programmes of your employees are the highest.

You will receive the product in an Excel chart.